Brownells is your source for NUMRICH GUN PARTS CORPORATION at Brownells parts and accessories. Shop our vast selection and save!
Q: What is your contact information?
Our Business Hours are Monday through Friday 8:00 am - 4:30 pm ET, except holidays. You can reach us via email at ebay@gunpartscorp.com or by phone at 845-679-4867. We reply to email inquires only during our business hours and in the order we have received them. We try to respond within 24 to 48 hours.
Q: My order status hasn’t changed at all. Why?
We post the tracking number in eBay around 4pm ET the next business day. The shipping company updates the status as the package travels to its destination. If the tracking information remains unchanged for several days (excluding holidays), please feel free to reach us at 845-679-4867 or email us at ebay@gunpartscorp.com. We reply to email inquires only during our business hours (weekdays from8:00 am - 4:30 pm ET) except holidays. We try to respond within 24 to 48 hours.
Q: I did not receive my package as yet. Now what?
All orders have tracking numbers which we post in eBay after 4pm ET. You should be able to check the status of your order in your 'My eBay' page. We ship primarily via USPS. We process and ship most orders within 24 business hours. Our business hours are Monday through Friday, 8:00 am-4:30 pm ET,except holidays.
Q: I received the wrong item. What should I do?
If you have received the wrong item, have your eBay item number ready and send us a message through eBay, via email at [email protected], or contact our Customer Service at 845-679-4867 for further instructions. We will cover all shipping charges on order errors caused by us.
Q: I have questions or issues with the item I bought. What should I do?
We would like to address any issues with the item you bought before you leave a negative feedback or open an eBay Case. Please send us a message through eBay, via email at [email protected], or contact our Customer Service at 845-679-4867 during normal business hours Monday through Friday 8:00 am - 4:30 pm ET, except holidays.
Q: Do you ship internationally?
We do not ship internationally and we do not accept international payments. Both your shipping and billing addresses must be in U.S.A. We do not accept international payments even if you have a U.S. shipping address.
Q: Do you accept Debit or Credit Cards?
Although our preferred method of payment is PayPal, we accept all of the Major Credit / Debit Cards. If you wish to pay with your Card, simply follow the checkout process on eBay.
Q: Do you accept Money Order or Cashier's Checks?
Although our preferred method of payment is PayPal, we accept money order and/or cashier's checks. If you choose this method of payment, please send payments to:
Numrich Gun Parts Corporation
Attn:eBay
P.O. Box 299
West Hurley, NY 12491
Be sure to include your eBay username with your payment.
Q: What is your return policy?
We offer 30 days money back guarantee. To obtain a prepaid label, please start the return from your “My ebay” page. In the purchases section, if you look to the far right of the item, you can choose 'return this item' from the drop down menu. From there you will be able to obtain and print a prepaid return label.
Please include the original paperwork if possible and include an explanation for the return to help assist the returns department in handling your request.Below is more information on our return policy.
All merchandise is guaranteed to work as described and any item (unless otherwise noted) can be returned within 30 days from the date of shipment for any reason, provided it has not been altered, abused, or damaged.Our guarantee is void if gunsmithing has been started. We will gladly refund or exchange for properly returned items.A 15% restocking fee will be charged for returns after 30 days.
Please securely package and insure returned merchandise in a padded envelope or box. If damaged during return shipment, we will not refund or exchange.
Q: I can’t find the part that I am looking for. Can you help me?
We have more than 750,000 parts. If you have trouble finding the part you need, feel free to contact us. You can email us at [email protected] or call 845-679-4867. We're open weekdays from 8:00 am to 4:30 pm ET except holidays.
Q: Are the listed photos the 'actual' ones, or stock pictures of the item?
The photos of our eBay Auctions items are the actual photos of the items. The photos of our eBay Store items with multiple quantities are stock photos, which best represent the items you will receive.
Q: Will this part fit my firearm?
If your firearm model is neither listed nor described in the listing, the part will probably not fit. We have more than 750,000 parts. Please feel free to email us at [email protected] or call 845-679-4867. To help us find the right item, please provide us with your firearm manufacturer, model, caliber, serial and/or any other information that you might think will be helpful to know. We're open weekdays from 8:00 am to 4:30 pm ET except holidays.